BUSINESS DEVELOPMENT REPRESENTATIVE - SAAS TRUCKING - REMOTE

We are looking for people who have been sold software solutions before and have good knowledge of the transportation industry.

Responsibilities:

• Promote and sell SaaS solutions using a solid argumentation via cold-calling and prospecting
• Build and maintain a continuous sales pipeline that closes deals
• Make presentations at customers’ offices or online video meetings and screen-sharing with Google Meet
• Diligently follow-up to help customers through the buying process
• Provide customer’s employees with product training if required (in-person or remotely using AnyDesk)
• Identify customer needs and be able to propose solutions
• Continuously improve through customer feedback
• Keep records of calls and sales and note useful information (customer feedback) in our Hubspot CRM
• Be viewed by the customer as an industry expert on products and solutions offerings

Qualifications:

• 2-3 years of proven success in a B2B sales environment (mandatory within the last 5 years)
• Minimum 1-2 years of experience and proven success in cold-calling and developing new SaaS business (mandatory within the last 5 years)
• Excellent computer skills, being able to learn and understand web-based and mobile apps
• Ability to work independently and meet the sales targets
• Excellent interpersonal skills, communication, and negotiation skills
• Sales experience utilizing remote-based product demos is strongly preferred
• Great communication skills - both oral and written - with strong attention to detail
• Good knowledge of the intermodal transportation business is an asset
• Having a professional network in the transportation field is an asset
• Speaking another language (Spanish, French, Punjabi, Hindu, Arabic, Chinese, Russian, Romanian, etc.) is considered an asset
• Valid driver's license and vehicle required (some local traveling may be required)
• Living in the United States or Canada is an asset

Benefits:

• flexible working hours (as long as you hit your sales quota and are available for important Zoom meetings, you can choose your own hours)
• 100% remote position (work from anywhere you like: from home, a cabin in the mountains, a hotel room in Vegas, or a sunny beach in Florida)
• Base salary offered after the first month of reaching your sales quota
• 15% commission on license fees (high average sale point)
• extra bonuses if you surpass the monthly sales target and uncapped earnings
• defined scalable sales process and good closing rates
• full training on software and leads list available to start with

How to apply?

Interested? Do you have a quick question?
Please apply with your resume at info [at] draymate.com

If you are passionate about sales and technology and enjoy the challenge of developing a client base, then this position is made for you! Together, we make things happen!

PRODUCT SUPPORT SPECIALIST - SAAS TRUCKING - REMOTE

We are looking for proactive people, customer-service enthusiasts who are ready to work in a stress-free environment.

Responsibilities:

• Fully understand the products and services of Loginet Solutions
• Ensure timely technical support with existing customers using the ticket system, phone or AnyDesk remote desktop software - our first-response time policy is 1 to 24 hours
• Escalate and prioritize unresolved tickets, identifying possible improvements, providing feedback and proposing solutions proactively
• On-boarding new customers and handhold them throughout the process (1 or 2 days in-person support at customer’s location may be required)
• Provide customer’s employees with product training (remotely or in-person) - 10-session software training program schedule provided
• Develop and maintain a knowledge base of our products and solutions (writing product documentation and how-to articles in English, producing how-to videos with audio, if capable)
• Follow-up calls every 2 to 3 weeks to identify the needs and issues of existing customers
• Continuously improve through customer feedback
• Keep records of calls and sales and note useful information (customer feedback) in our Hubspot CRM
• Be viewed by the customer as an industry expert on products and solutions offerings

Qualifications:

• Minimum 2-year relevant work experience in the IT customer service field (mandatory within the last 5 years)
• Experience utilizing remote-based software to provide technical support (mandatory within the last 5 years)
• Basic understanding of web technologies (HTML, CSS, JS) and web mobile development (NodeJS, Vue, React) - training provided
• Strong customer-centric and positive attitude
• Well-organized with attention to details
• Technologically savvy but also able to relate to our clients on a personal level
• Excellent verbal and written communication skills
• Any diploma or degree related to IT is an asset
• Understanding of server side Web code (PHP/MySQL) will be considered a strong asset
• Speaking another language (Spanish, French, Punjabi, Hindu, Arabic, Chinese, Russian, Romanian, etc.) is considered an asset
• Valid driver's license and vehicle required (some local traveling may be required)

Benefits:

• flexible working hours (as long as you get your work done and are available for important Zoom meetings, you can choose your own hours)
• 100% remote position (work from anywhere you like: from home, a cabin in the mountains, a hotel room in Vegas, or a sunny beach in Florida)
• Competitive compensation based on your experience and enthusiasm
• 5% commission on new customers successful onboarding
• extra bonuses for identifying existing customer needs and problems
• full training on software

How to apply?

Interested? Do you have a quick question?
Please apply with your resume at info [at] draymate.com

If you are passionate about relationship building and enjoy the challenge of solving problems, then this position is made for you! Together, we make things happen!