Careers

Job posting in English only

BUSINESS DEVELOPMENT REPRESENTATIVE - SAAS TRUCKING - REMOTE

We are looking for people who have been sold software solutions before and have good knowledge of the transportation industry.

Responsibilities:

  • Promote and sell SaaS solutions using a solid argumentation via cold-calling and prospecting
  • Build and maintain a continuous sales pipeline that closes deals
  • Make presentations at customers’ offices or online video meetings and screen-sharing with Google Meet
  • Diligently follow-up to help customers through the buying process
  • Provide customer’s employees with product training if required (in-person or remotely using AnyDesk)
  • Identify customer needs and be able to propose solutions
  • Continuously improve through customer feedback
  • Keep records of calls and sales and note useful information (customer feedback) in our Hubspot CRM
  • Be viewed by the customer as an industry expert on products and solutions offerings

Qualifications:

  • 2-3 years of proven success in a B2B sales environment (mandatory within the last 5 years)
  • Minimum 1-2 years of experience and proven success in cold-calling and developing new SaaS business (mandatory within the last 5 years)
  • Excellent computer skills, being able to learn and understand web-based and mobile apps
  • Ability to work independently and meet the sales targets
  • Excellent interpersonal skills, communication, and negotiation skills
  • Sales experience utilizing remote-based product demos is strongly preferred
  • Great communication skills - both oral and written - with strong attention to detail
  • Good knowledge of the intermodal transportation business is an asset
  • Having a professional network in the transportation field is an asset
  • Speaking another language (Spanish, French, Punjabi, Hindu, Arabic, Chinese, Russian, Romanian, etc.) is considered an asset
  • Valid driver's license and vehicle required (some local traveling may be required)
  • Living in the United States or Canada is an asset

Benefits:

  • flexible working hours (as long as you hit your sales quota and are available for important Zoom meetings, you can choose your own hours)
  • 100% remote position (work from anywhere you like: from home, a cabin in the mountains, a hotel room in Vegas, or a sunny beach in Florida)
  • Base salary offered after the first month of reaching your sales quota
  • 15% commission on license fees (high average sale point)
  • extra bonuses if you surpass the monthly sales target and uncapped earnings
  • defined scalable sales process and good closing rates
  • full training on software and leads list available to start with

How to apply?

Interested? Do you have a quick question?
Please apply with your resume at info [at] expresswaybill.com

If you are passionate about sales and technology and enjoy the challenge of developing a client base, then this position is made for you! Together, we make things happen!

PRODUCT SUPPORT SPECIALIST - SAAS TRUCKING - REMOTE

We are looking for proactive people, customer-service enthusiasts who are ready to work in a stress-free environment.

Responsibilities:

  • Fully understand the products and services of Loginet Solutions
  • Ensure timely technical support with existing customers using the ticket system, phone or AnyDesk remote desktop software - our first-response time policy is 1 to 24 hours
  • Escalate and prioritize unresolved tickets, identifying possible improvements, providing feedback and proposing solutions proactively
  • On-boarding new customers and handhold them throughout the process (1 or 2 days in-person support at customer’s location may be required)
  • Provide customer’s employees with product training (remotely or in-person) - 10-session software training program schedule provided
  • Develop and maintain a knowledge base of our products and solutions (writing product documentation and how-to articles in English, producing how-to videos with audio, if capable)
  • Follow-up calls every 2 to 3 weeks to identify the needs and issues of existing customers
  • Continuously improve through customer feedback
  • Keep records of calls and sales and note useful information (customer feedback) in our Hubspot CRM
  • Be viewed by the customer as an industry expert on products and solutions offerings

Qualifications:

  • Minimum 2-year relevant work experience in the IT customer service field (mandatory within the last 5 years)
  • Experience utilizing remote-based software to provide technical support (mandatory within the last 5 years)
  • Basic understanding of web technologies (HTML, CSS, JS) and web mobile development (NodeJS, Vue, React) - training provided
  • Strong customer-centric and positive attitude
  • Well-organized with attention to details
  • Technologically savvy but also able to relate to our clients on a personal level
  • Excellent verbal and written communication skills
  • Any diploma or degree related to IT is an asset
  • Understanding of server side Web code (PHP/MySQL) will be considered a strong asset
  • Speaking another language (Spanish, French, Punjabi, Hindu, Arabic, Chinese, Russian, Romanian, etc.) is considered an asset
  • Valid driver's license and vehicle required (some local traveling may be required)

Benefits:

  • flexible working hours (as long as you get your work done and are available for important Zoom meetings, you can choose your own hours)
  • 100% remote position (work from anywhere you like: from home, a cabin in the mountains, a hotel room in Vegas, or a sunny beach in Florida)
  • Competitive compensation based on your experience and enthusiasm
  • 5% commission on new customers successful onboarding
  • extra bonuses for identifying existing customer needs and problems
  • full training on software

How to apply?

Interested? Do you have a quick question?
Please apply with your resume at info [at] expresswaybill.com

If you are passionate about relationship building and enjoy the challenge of solving problems, then this position is made for you! Together, we make things happen!